Privacy Policy

Information We Collect

At Veeki, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform

We may collect the following types of information:

  • Personal Identification Information: Name, email, phone number, address, date of birth
  • Health Information: Care needs, medical conditions (only when necessary for care provision)
  • Payment Information: Credit card details processed through our secure payment processo
  • Usage Data: How you interact with our platform

We never sell your personal information to third parties.

How We Use Your Information

  • Provide and maintain our service
  • Match you with appropriate caregivers
  • Process payments
  • Improve our platform and services
  • Communicate with you about appointments and updates
  • Comply with legal obligations

Information Sharing and Disclosure

  • With caregivers to facilitate services (only necessary information)
  • With payment processors to complete transactions
  • When required by law or to protect rights
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls
  • Secure data storage

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Request data portability

To exercise these rights, please contact us at privacy@veeki.co.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

CareConnect Privacy Officer
Nigeria
Lagos, Nigeria 02108
Email: privacy@veeki.com
Phone: +234 806 342 7286